Shipping

Delivery Information

We are currently offering free UK delivery on all orders over £25.00
For orders under £25.00 We charge a flate rate of £2.45

outside uk flat rate of £9.00

We use Royal Mail 1st class for all of our UK deliveries and most of our orders are delivered within 1-3 days.

  • Order cut-off for all delivery services is 12pm (UK time). Orders placed after 12pm will be treated, for the purposes of delivery, as having been placed the next working day.
  • We try our best to accommodate and be as flexible as possible, please email us if you have any specific requirements at myvapepack@gmail.com
  • Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 12pm on Friday will not be processed until Monday.
  • Delivery will be sent out via Royal Mail signed for .
  • Upgrade to special delivery for a flat fee of £6.95 for guaranteed next day delivery.
  • Royal Mail Signed For and Royal Mail Special Delivery require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.
  • All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

Insurance – PLEASE READ

  • All our free flat rate and Royal Mail Signed for services are insured up to the value of £50. We recommend choosing the Royal Mail Special Delivery option for all orders over £50 as this covers goods up to £500 and is guaranteed next day delivery.
  • We can only refund / replace goods up to the value of £50 if the Royal Mail Signed for option is chosen.
  • If your order has not arrived within 3 working days please contact us with your order number immediately.

If you require any clarification on the above please feel free to contact us by emailing: myvapepack@gmail.com

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